The booking terms, in plain language.

A deposit reserves your seat, and your seat is confirmed once we receive it. The balance is due 7 days before departure.

Prices and deposits for each trip are shown on that trip's page.

Deposits are non-refundable unless PackTwende cancels the trip.

You can transfer your ticket to someone else before the final guest-list deadline.

Our trips include adventure activities such as rafting, zip-lining, swimming, and plunging that carry inherent risk. You take part at your own risk.

You must follow all guide and host safety instructions. No alcohol before water or height activities.

We can remove anyone whose behavior is unsafe or puts others at risk, without a refund.

Weather, water levels, or safety may force changes to the itinerary or dates. We will communicate any changes as early as we can.

If we cancel a trip, we refund what you have paid toward it.

Arrive on time, bring the listed gear, and share accurate emergency and health information.

Respect other guests, our team, the activity guides, and the venue.

Questions about these terms? Reach us at hello@packtwende.com.